Customer Information
After careful consideration, we want to inform you that CloudMQTT will be discontinuing its services. The process is expected to be completed within the next year, reaching end of life on January 27, 2025. During this transition, you will have the time to move to alternative solutions.
We are committed to providing support during this transition.
Why is this happening?
We have begun the process of discontinuing CloudMQTT. While this doesn't mean the service will cease immediately, it is time to consider your options. You might want to explore potential migration with CloudAMQP, or we could assist you in transitioning to a different provider.
When choosing to migrate to CloudAMQP we can offer you credits covering the first 6 months of an equivalent plan to your current CloudMQTT plan. If you are considering this option, make sure to reach out to the support.
CloudAMQP, leveraging RabbitMQ, introduces comprehensive support for the MQTT protocol. While it may not encompass every Mosquitto feature, RabbitMQ compensates with a unique set of functionalities that may appeal to your requirements. We offer credits and free plans to get started. Check out our walkthrough to help you explore if this is a viable option for you.
Guide: From MQTT to RabbitMQOur support team is here to assist and answer any questions you might have regarding the shutdown.
E-mail us at support@cloudmqtt.com or click the button
Contact SupportRegrettably, there is no feasible method to sustain the use of the current hostnames and IPs associated with our services post end-of-life. If you are on a dedicated plan we encourage you to contact support to discuss available options.
Yes, we commit to maintaining the service and upholding our Service Level Agreement (SLA) until the end-of-life period.
Unfortunately, extending the service beyond the defined timeframe is not feasible. We invite you to engage with us to explore potential alternatives.
No, we will not retain any data after the blackout period. However, ample time will be provided for data migration.
No, our focus during 2024 will be on addressing critical issues covered under our SLA, rather than developing new features.
Yes, we are committed to rectifying all critical bugs within the specified timeframe.